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Knowledge base
FAQ
General
24
Do I have to do functional fitness workouts to utilize btwb?
How do I create an account?
Which page am I starting on?
The "Varied Not Random" Public Gym
What do all of the icons mean?
View all 24
Mobile App Only
5
What languages does the app support?
How do I change the language of my app?
Can I edit or delete a comment?
What is the Training Days feature?
What is a Squad?
Badges
5
What are Badges?
Why isn't a movement contributing to a Volume group?
How does movement Volume work?
Navigating the Badges screen
How do I earn badges?
Analyze
9
What is Analyze?
What is Fitness Level? How does it work?
How do I update my Fitness Level rating?
Workout Levels & Fitness Levels: How do they work?
How do I analyze my programming?
View all 9
Billing & Payments
12
How much does btwb cost?
How do I change my subscription from yearly to monthly?
How do I change my subscription from monthly to yearly ?
What happens to my individual subscription if I join a gym that pays for its members?
I'm leaving a gym on btwb that currently pays for my subscription. How do I start my own individual subscription?
View all 12
Building a Workout
11
Why Build a Workout?
I can't find the right template to log my workout.
Why can't I build certain workout types with the templates?
Why can't I change the workout name/description?
How do I set different male and female characteristics for movements?
View all 11
Coaching Programs
6
What Coaching Programs do we offer?
How Much Do Coaching Programs Cost?
How Do I Cancel My Coaching Subscription?
Do you have Coaching Programs for my gym?
How do I control what programming my members see from a Coaching program?
View all 6
Home Page
6
What is the whiteboard?
How Do I Get To The Whiteboard?
What can I do on the Home Page/Screen?
How Do I View My Gym Activity? (WEB & APP)
How Do I View My Lifestyle Log? (WEB & APP)
View all 6
Lifestyle
2
What are the Lifestyle questions?
How do I analyze my Lifestyle questions?
Macros
8
How much does Macros cost for an individual?
How much does Macros cost for a gym?
How do I set Macros Targets for an athlete?
How do I analyze my athletes' Macros progress?
What is Macros?
View all 8
Online Competitions
0
Plan Workouts: Legacy
17
What is The Plan Page?
How Do I Plan A Workout?
How do I Plan Reoccurring Workouts?
How Do The Filters Work?
What is a Track?
View all 17
Plan Workouts
23
I closed the Plan help modal! How can I access those steps/videos?
Can I still use legacy Plan?
How do I navigate the new Plan page?
How do I create and plan a new workout?
What is AI Plan?
View all 23
Posting Results
18
Logging a result: Using the Calendar (WEB & APP)
Logging a Result: Creating from Scratch (WEB & APP)
How do I scale/modify a workout result? (WEB & APP)
How do I edit a logged result? (WEB & APP)
How do I create a new movement?
View all 18
Profile
4
What is my Profile Page? (App & Web)
What is my Calendar?
Where are my benchmarks? (App & Web)
Where can I find all of my posts? (App & Web)
Signing Up
8
I'm a member of a CrossFit affiliate that uses BTWB. How do I sign up?
I'm an owner of a Gym/CrossFit affiliate. How do I add my gym and sign up?
I don't have an official affiliate, but can I still add my gym?
I workout on my own, or at gym that doesn't utilize btwb. How do I sign up?
Can I be linked to multiple gyms?
View all 8
Import Data
2
How do I import my workout data from SugarWOD?
How do I import my workout data from Wodify?
Programs
2
What are btwb Programs?
How do I remove a program from my calendar?
Challenges
5
What are Challenges?
How do I participate in a Challenge?
How much do Challenges cost?
I earned a Challenge badge. Where can I find it?
What are Earned Series challenges?
Engagement
9
How do I interact with others on btwb?
Why are some of my emojis locked? How do I gain access to them?
How do I control notifications for things like emojis and comments?
How do I follow someone?
I don't want people to follow me. How do I stay private?
View all 9
Lifts Calculator
3
What is the Lifts Calculator?
Where can I find the Lifts Calculator?
Can I get percentages for multiple lifts at a time?
Squads
5
What is a Squad?
How do I create a new Squad and invite people to join it?
I want to stay on top of Squad conversations. How do I control notifications?
How do I leave a Squad?
How do I remove people from a Squad?
Tempus
6
What is Tempus?
Can I use Tempus?
Is Tempus available on non-Apple watches?
What workout types are supported by Tempus?
What's a ghost?
View all 6
Admin
Getting Started
7
I just added my gym to btwb. Now what?
3 Simple Steps To Start Your Gym Trial
Learn More Via The Email Journey
Scheduling A btwb Gym Demo
Utilizing The Admin Console
View all 7
Admin Console
8
How Does The Admin Console Work?
The Dashboard
Member Profiles
The Side Menu
Gym Settings
View all 8
Gym Programming
4
I'm interested in gym programming. What are my options?
What is Varied Not Random and why do I see those tracks on my gym Plan page?
Tips for using Coaching Program and VNR tracks.
Planning Complexes
Member Engagement
2
How do I keep my members engaged within the btwb app?
Ideas for utilizing Squads
Fitness Communities
0
WODScreen
6
Can I display a leaderboard via a television screen in my gym?
WODScreen: Activity Feed
WODScreen: Daily WODs
WODScreen: Committed Club
WODScreen: PR Board
View all 6
MindBody Integration
3
Do you integrate with MindBody?
How do you set up the member sync MindBody integration?
What is Whitelisting and Blacklisting?
WOD Concierge
4
What is WOD Concierge?
How Much Does WOD Concierge Cost?
What is WOD Concierge?
How much does WOD Concierge Cost
Import Data
2
Your members can import their SugarWOD data!
Your members can import their Wodify data!
General
19
Where do I go to Plan WODs for my members?
Can I edit a workout that I made?
Where do the WODs go once I assign them? (WEB & APP)
How Do I Add Members To My Gym?
How Do I Plan reoccurring workouts?
View all 19
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