Billing & Payments
Pricing is as follows: For individuals Individuals have two options when creating an account, a monthly subscription for $7.99 or a yearly subscri...
Wed, 15 Jul, 2020 at 12:36 PM
Send us an email at support@btwb.com and we will be happy to make the switch for you!
Tue, 26 Feb, 2019 at 3:26 PM
You'll need to cancel your current monthly subscription in order to start a new yearly subscription. Don't worry, your btwb subscription is separ...
Wed, 15 Jul, 2020 at 12:20 PM
When a user joins a gym on CrossFit btwb that has a Gym Pays subscription any individual subscriptions are automatically canceled upon joining. Since the gy...
Tue, 26 Mar, 2019 at 12:45 PM
If you are associated with a Gym Pays gym on CrossFit btwb your individual subscription is covered by the gym. If you are switching to a gym with a Member P...
Wed, 3 Jun, 2020 at 3:33 PM
A gym might switch their subscription from a Gym Pays subscription to a Member Pays subscription. In that case individual members will go from a free CrossF...
Tue, 9 Oct, 2018 at 3:34 PM
Yes you can! Pricing options are as follows: Members Pay: each individual member of the gym must pay for their own subscription ($7.99 per month or $...
Wed, 10 Oct, 2018 at 11:24 AM
Each gym has an "Account Owner," the person who initiated the sign-up process with btwb. Only the gym's Account Owner will be able to chan...
Wed, 15 Jul, 2020 at 12:26 PM
Subscription cancellations must be completed on the website. Sign into your account and head to your Profile drop down on the top right hand corner and sel...
Fri, 28 Jun, 2019 at 12:30 PM
If you cancel your individual subscription you'll still be able to post results until the end of your current billing period. For example, if you were ...
Tue, 9 Oct, 2018 at 3:22 PM