Billing & Payments

How much does btwb cost?
btwb pricing is as follows: For Individuals Individuals have two options when creating an account, a monthly subscription for $7.99 or a yearly...
Wed, 12 May, 2021 at 12:57 PM
How do I change my subscription from yearly to monthly?
Send us an email at support@btwb.com and we will be happy to make the switch for you!
Tue, 26 Feb, 2019 at 3:26 PM
How do I change my subscription from monthly to yearly ?
You'll need to cancel your current monthly subscription in order to start a new yearly subscription. Don't worry, your  btwb subscription is separ...
Wed, 15 Jul, 2020 at 12:20 PM
What happens to my individual subscription if I join a gym that pays for its members?
When a user joins a gym on btwb that has a Gym Pays subscription any individual subscriptions are automatically canceled upon joining. Since the gym is pick...
Sun, 24 Jan, 2021 at 9:46 PM
I'm leaving a gym on btwb that currently pays for my subscription. How do I start my own individual subscription?
If you are associated with a Gym Pays gym on btwb, your individual subscription is covered by the gym. If you are switching to a gym with a Member Pays subs...
Sun, 24 Jan, 2021 at 9:49 PM
What do I do when my gym no longer pays for my subscription?
A gym might switch their subscription from a Gym Pays subscription to a Member Pays subscription. In that case individual members will go from a free btwb p...
Sun, 24 Jan, 2021 at 9:50 PM
I don't have an official CrossFit affiliate. Can I still sign my gym up and pay for my members?
Yes you can! Add your gym to btwb here. The same way official affiliates do. You'll get a free 60 day trail. After that you'll need to pick a ...
Sun, 24 Jan, 2021 at 9:53 PM
How do I cancel/edit my Gym's btwb subscription?
Each gym has an "Account Owner," the person who initiated the sign-up process with btwb. Only the gym's Account Owner will be able to chan...
Sun, 24 Jan, 2021 at 9:57 PM
How do I cancel my individual subscription?
Subscription cancellations must be completed via www.btwb.com.  Sign into your account and head to your Profile drop-down menu in the top-right hand corner ...
Sun, 24 Jan, 2021 at 10:01 PM
I just cancelled my subscription, but I've already paid through the end of the month. Can I still log results?
If you cancel your individual subscription you'll still be able to post results until the end of your current billing period. For example, if you were ...
Sun, 24 Jan, 2021 at 10:03 PM