A gym might switch their subscription from a Gym Pays subscription to a Member Pays subscription. In that case individual members will go from a free btwb plan to having to set up an individual paying subscription.
No problem! Individual users will be prompted to set up an individual subscription the next time they attempt to sign into the app or the web (subscriptions can only be set via www.btwb.com). Users will remain in their gyms and all workout data will remain intact. Workout data is saved to a user's account, not their subscription.
If your gym switches to a Member Pays subscription AND they stop planning workouts, you have options. Member Pays gyms with at least 30 active paying members get to take advantage of our WOD Concierge services FOR FREE. Email support@btwb.com to start a 1 month trial.