Spanish (Latin America)
Enter your search term here...
New support ticket
Check ticket status
Do I have to do functional fitness workouts to utilize btwb?
How do I create an account?
Which page am I starting on?
The "Varied Not Random" Public Gym
What do all of the icons mean?
See all 23 articles
Mobile App Only
What languages does the app support?
How do I change the language of my app?
Can I edit or delete a comment?
What is the Training Days feature?
What is a Squad?
What are Badges?
Why isn't a movement contributing to a Volume group?
How does movement Volume work?
Navigating the Badges screen
How do I earn badges?
What is Analyze?
What is Fitness Level? How does it work?
How do I update my Fitness Level rating?
Workout Levels & Fitness Levels: How do they work?
How do I analyze my programming?
See all 9 articles
Billing & Payments
How much does btwb cost?
How do I change my subscription from yearly to monthly?
How do I change my subscription from monthly to yearly ?
What happens to my individual subscription if I join a gym that pays for its members?
I'm leaving a gym on btwb that currently pays for my subscription. How do I start my own individual subscription?
See all 11 articles
Building a Workout
Why Build a Workout?
I can't find the right template to log my workout.
Why can't I build certain workout types with the templates?
Why can't I change the workout name/description?
How do I set different male and female characteristics for movements?
See all 10 articles
What Coaching Programs do we offer?
How Much Do Coaching Programs Cost?
Do you have Coaching Programs for my gym?
How Do I Cancel My Coaching Subscription?
How do I control what programming my members see from a Coaching program?
See all 6 articles
What is the whiteboard?
How Do I Get To The Whiteboard?
What can I do on the Home Page/Screen?
How Do I View My Gym Activity? (WEB & APP)
How Do I View My Lifestyle Log? (WEB & APP)
See all 6 articles
What are the Lifestyle questions?
How do I analyze my Lifestyle questions?
How much does Macros cost for an individual?
How much does Macros cost for a gym?
How do I set Macros Targets for an athlete?
How do I analyze my athletes' Macros progress?
What is Macros?
See all 8 articles
What is The Plan Page?
How Do I Plan A Workout?
How do I Plan Reoccurring Workouts?
How Do The Filters Work?
What is a Track?
See all 17 articles
Logging a result: Using the Calendar (WEB & APP)
Logging a Result: Creating from Scratch (WEB & APP)
How do I scale/modify a workout result? (WEB & APP)
How do I edit a logged result? (WEB & APP)
How do I create a new movement?
See all 18 articles
What is my Profile Page? (App & Web)
What is my Calendar?
Where are my benchmarks? (App & Web)
Where can I find all of my posts? (App & Web)
I'm a member of a CrossFit affiliate that uses BTWB. How do I sign up?
I'm an owner of a Gym/CrossFit affiliate. How do I add my gym and sign up?
I don't have an official affiliate, but can I still add my gym?
I workout on my own, or at gym that doesn't utilize btwb. How do I sign up?
Can I be linked to multiple gyms?
See all 7 articles
How do I import my workout data from SugarWOD?
How do I import my workout data from Wodify?
What are btwb Programs?
How do I remove a program from my calendar?
What are Challenges?
How do I participate in a Challenge?
How much do Challenges cost?
I earned a Challenge badge. Where can I find it?
How do I interact with others on btwb?
Why are some of my emojis locked? How do I gain access to them?
How do I control notifications for things like emojis and comments?
How do I follow someone?
I don't want people to follow me. How do I stay private?
See all 9 articles
What is the Lifts Calculator?
Where can I find the Lifts Calculator?
Can I get percentages for multiple lifts at a time?
Help Desk Software