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Knowledge base
FAQ
General
22
How do I create an account?
Do I have to be a CrossFitter to utilize CrossFit btwb?
Which page am I starting on?
How do I join my affiliate gym?
I want to change gyms, but I don't want to lose all of my recorded workouts! What do I do?
See all 22 articles
Billing & Payments
10
How much does this cost?
How do I cancel/edit my gyms CrossFit btwb subscription?
What happens to my individual subscription if I join a gym that pays for its members?
I don't have an official CrossFit affiliate, Can I still sign my gym up and pay for my members?
I have a monthly subscription but want to change it to a yearly subscription. What should I do?
See all 10 articles
The Home Page
5
What can I do on the home page?
How Do I View My Lifestyle Log? (WEB & APP)
How Do I View My Gym Activity? (WEB & APP)
How Do I View Movement Modality? (WEB & APP)
How Do I Get To The Whiteboard?
Signing Up
6
I'm a member of a CrossFit affiliate that uses BTWB. How do I sign up?
I'm an owner of a Gym/CrossFit affiliate. How do I add my gym and sign up?
I don't have an official CrossFit affiliate, but can I still add my gym?
I do CrossFit on my own, or at gym that doesn't utilize CrossFit btwb. How do I sign up?
Can I be linked to multiple gyms?
See all 6 articles
Garage Gym
0
Posting Results
20
Logging a result: Using the Calendar (WEB & APP)
Logging a Result: Not using the calendar (WEB & APP)
How do I scale/modify a workout result? (WEB & APP)
I posted a result, but it says I did 0 work, or much less than I expected. What gives?
How do I edit a logged result? (WEB & APP)
See all 20 articles
Building a Workout
9
Why Build a Workout?
Where can I build a workout?
How do I use the templates? (WEB & APP)
Why can't I build certain workout types with the templates?
Why can't I change the name or the description?
See all 9 articles
Mobile App Only
10
What languages does the app support?
How do I change the language of my app?
What is a Squad?
Where are my Squads?
How do I create and invite someone to my squad?
See all 10 articles
Online Competitions
1
Looking for a competition?
Plan
19
What is The Plan Page?
How Do I Plan A Workout?
What is WOD Concierge?
How Much Does WOD Concierge Cost?
How Do The Filters Work?
See all 19 articles
Coaching Programs
5
What is a coaching program?
Do you have coaching programs for my gym?
What coaching programs do we offer?
How Do I Cancel My Coaching Subscription?
How Much Do Coaching Programs Cost?
Admin
28
How Does The Admin Console Work?
Can I set a specific time to show my planned WOD?
Can I edit a workout that I made?
Where do I go to Plan WODs for my members?
How Do I Plan reoccurring workouts?
See all 28 articles
Analyze
8
What is Analyze? (WEB & APP)
Fitness Level (WEB & APP)
How is Fitness Level calculated?
What is a Confidence Level?
Strength and Weaknesses/Imbalances (WEB & APP)
See all 8 articles
Profile
4
What is my Profile Page? (APP & WEB)
Where Are My Benchmarks? (APP & WEB)
Where is my Calendar?
Where can I find all of my Posts? (APP & WEB)
Macros
8
How much does Macros cost for an individual?
How much does Macros cost for a gym?
What is Macros?
How Do I log a Meal?
How do I set Macro Targets for myself?
See all 8 articles
Community forums
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CrossFit btwb App
New Feature Requests
21
Weightlifting sets varying weights & complexes
Posted by
Crystal Stott
,
22 days ago
,
Last Reply
by Scott McCartney
11 days ago
Abilities to set goals
Posted by
Tyler Young
,
13 days ago
EMOM - Multiple movements in each alternating interval, and with a max rep
Posted by
Michael day
,
about 1 month ago
,
Last Reply
by Ricardo Accioly
14 days ago
See all 21 topics
Workout Templates
0
Logging Results
0
Squads
0
Training Days
0
Fitness Level
0
Imbalances
0
Weigh-ins
0
Lifestyle
0
Max Lifts
0
Coaching
0
Leaderboards
0
Modalities
1
Balancing Modalities
Posted by
Daniel Young
,
about 1 month ago
,
Last Reply
by Toni Smith
about 1 month ago
Help Desk Software
by Freshdesk
