Billing & Payments

How much does this cost?
Pricing is as follows: For individuals Individuals have two options when creating an account, a monthly subscription for $7.99 or a yearly subscri...
Mon, 8 Oct, 2018 at 4:24 PM
How do I cancel/edit my gyms CrossFit btwb subscription?
Each gym has an "Account Owner," the person who initiated the sign-up process with CrossFit btwb. Only the gym's Account Owner will be abl...
Tue, 9 Oct, 2018 at 3:13 PM
What happens to my individual subscription if I join a gym that pays for its members?
When a user joins a gym on CrossFit btwb that has a Gym Pays subscription any individual subscriptions are automatically canceled upon joining. Since the gy...
Tue, 9 Oct, 2018 at 3:15 PM
I don't have an official CrossFit affiliate, Can I still sign my gym up and pay for my members?
Yes you can! Pricing options are as follows: Members Pay: each individual member of the gym must pay for their own subscription ($7.99 per month or $...
Wed, 10 Oct, 2018 at 11:24 AM
I have a monthly subscription but want to change it to a yearly subscription. What should I do?
You'll need to cancel your current monthly subscription in order to start a new yearly subscription. Don't worry, your CrossFit btwb subscription ...
Tue, 9 Oct, 2018 at 3:17 PM
I just cancelled my subscription but I've already paid through the end of the month, can I still log results?
If you cancel your individual subscription you'll still be able to post results until the end of your current billing period. For example, if you were ...
Tue, 9 Oct, 2018 at 3:22 PM
I'm leaving a gym on CrossFit btwb that currently pays for my subscription. How do I start my own individual subscription?
If you are associated with a Gym Pays gym on CrossFit btwb your individual subscription is covered by the gym. If you are switching to a gym with a Member P...
Tue, 9 Oct, 2018 at 3:26 PM
What do I do when my gym no longer pays for my subscription?
A gym might switch their subscription from a Gym Pays subscription to a Member Pays subscription. In that case individual members will go from a free CrossF...
Tue, 9 Oct, 2018 at 3:34 PM
How Do I change my subscription from yearly to monthly?
Please reach out to support@btwb.com
Wed, 26 Sep, 2018 at 10:37 AM
How do I cancel my individual subscription?
Subscription cancellations must be completed on the website.  Sign into your account and head to your Profile drop down on the top right hand corner and sel...
Tue, 30 Oct, 2018 at 10:23 AM