Billing & Payments

How much does this cost?
Pricing is as follows: For individuals Individuals have two options when creating an account, a monthly subscription for $7.99 or a yearly subscri...
Mon, 9 Jul, 2018 at 12:04 PM
How do I cancel my CrossFit btwb subscription?
You can cancel your CrossFit btwb subscription via the "subscription" link from your personal drop-down menu in the header of
Mon, 9 Jul, 2018 at 12:04 PM
What happens to my individual subscription if I join a gym that pays for its members?
If a user joins a gym on CrossFit btwb that has a Gym Pays subscription, any individual subscriptions will be automatically canceled upon joining. Because t...
Mon, 9 Jul, 2018 at 12:04 PM
How do I edit my gym's subscription?
Only the Account Owner for each gym will be able to change a gym subscription. The Account Owner is the person who initiated the sign-up process with CrossF...
Mon, 9 Jul, 2018 at 12:05 PM
I don't have an official CrossFit affiliate, but can I still pay for my garage gym members?
Yes you can! Pricing options are as follows: Members Pay: each individual member of the garage gym must pay for their own subscription ($7.99 per mon...
Mon, 9 Jul, 2018 at 12:05 PM
I have a monthly subscription but want to change it to a yearly subscription. What should I do?
You'll need to cancel your current monthly subscription in order to start a new yearly subscription. Don't worry, your CrossFit btwb subscription ...
Thu, 14 Jun, 2018 at 11:09 AM
I just cancelled my subscription but I've already paid through the end of the month, can I still log results?
If you cancel your individual subscription, you'll still be able to post results until the end of your current billing period. For example, if you were...
Thu, 14 Jun, 2018 at 11:19 AM
I'm leaving a gym on CrossFit btwb that currently pays for my subscription. How do I start my own individual subscription?
If you are associated with a Gym Pays gym on CrossFit btwb, your individual subscription is covered by the gym. If switching into a gym with a Member Pays s...
Thu, 14 Jun, 2018 at 11:32 AM
What do I do when my gym no longer pays for my subscription?
A gym might switch their subscription from a Gym Pays subscription to a Member Pays subscription. In that case, individual members will go from getting to u...
Thu, 14 Jun, 2018 at 11:48 AM