Spanish (Latin America)
Enter your search term here...
New support ticket
Check ticket status
What is Beyond The Whiteboard?
How do I create an account?
Do I have to be a CrossFitter to utilize BTWB?
Which page am I starting on?
How do I join my affiliate gym?
See all 19 articles
Billing & Payments
How much does this cost?
How do I cancel my CrossFit btwb subscription?
What happens to my individual subscription if I join a gym that pays for its members?
How do I edit my gym's subscription?
I don't have an official CrossFit affiliate, but can I still pay for my garage gym members?
See all 9 articles
The Home Page
What can I do on the home page?
What is the whiteboard?
How Do I View My Lifestyle Log? (WEB & APP)
How Do I View My Gym Activity? (WEB & APP)
How Do I View Movement Modality? (WEB & APP)
See all 6 articles
I'm a member of a CrossFit affiliate that uses BTWB. How do I sign up?
I'm an owner of a CrossFit affiliate. How do I sign up?
I don't have an official CrossFit affiliate, but can I still add my gym?
I do CrossFit on my own, or at gym that doesn't utilize CrossFit btwb. How do I sign up?
What is a Garage Gym?
How do I set up a garage gym?
What features are offered under a Garage Gym?
How much does a Garage Gym cost?
Logging a result: Using the Calendar (WEB & APP)
Logging a Result: Not using the calendar (WEB & APP)
How do I scale/modify a workout result? (WEB & APP)
I posted a result, but it says I did 0 work, or much less than I expected. What gives?
How do I edit a logged result? (WEB & APP)
See all 15 articles
Building a Workout
Why Build a Workout?
Where can I build a workout?
How do I use the templates? (WEB & APP)
Why can't I build certain workout types with the templates?
Why can't I change the name or the description?
See all 7 articles
Mobile App Only
What languages does the app support?
How do I change the language of my app?
What is a Squad?
Where are my Squads?
How do I create and invite someone to my squad?
See all 10 articles
Looking for a competition?
What is The Plan Page?
How Do I Plan A Workout?
What is WOD Concierge?
How Much Does WOD Concierge Cost?
How Do The Filters Work?
See all 19 articles
What is a coaching program?
Do you have coaching programs for my gym?
What coaching programs do we offer?
How Do I Cancel My Coaching Subscription?
How Much Do Coaching Programs Cost?
How Does The Admin Console Work?
Can I set a specific time to show my planned WOD?
Can I edit a workout I make?
How do I Plan WODs for my members?
How Do I Plan reoccurring workouts?
See all 26 articles
What is Analyze? (WEB & APP)
Fitness Level (WEB & APP)
How is Fitness Level calculated?
What is a Confidence Level?
Strength and Weaknesses/Imbalances (WEB & APP)
See all 8 articles
What is my Profile Page? (APP & WEB)
Where Are My Benchmarks? (APP & WEB)
Where is my Calendar?
Where can I find all of my Posts? (APP & WEB)
Help Desk Software