General

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Having trouble logging or planning a workout to the correct template?
If you are having trouble logging your workout to a template please email us at support@btwb.com, and we can help you build the WOD.
Tue, 23 Oct, 2018 at 5:04 PM
What happens to my data if my subscription changes?
You never need to worry about losing your results when leaving, joining, or changing your gym association. Your workouts are saved directly to your personal...
Fri, 29 Jan, 2021 at 12:43 AM
Why Can't I Log In to the App?
If you have been unsuccessfully attempting to log into the app, you have likely seen one of these messages: Improper Credentials It's quite poss...
Fri, 29 Jan, 2021 at 12:46 AM
Why am I not on the Leaderboard for a Percentage Based Workout?
When logging a result for a percentage based workout, you MUST have a recently logged weigh-in to get on the Leaderboard. For all percentage based worko...
Tue, 18 Dec, 2018 at 12:12 PM
Does btwb Support Other Languages?
Both www.btwb.com and the btwb app currently support languages: English Dansk Deutsch Español Français Français (Canada) Italiano Mandarin Nors...
Fri, 29 Jan, 2021 at 12:50 AM
How do I join my gym?
You can change your account's gym association at any time by editing your profile. Users who are not affiliated with a gym will be placed in our public...
Fri, 29 Jan, 2021 at 3:39 PM
I want to change gyms, but I don't want to lose all of my recorded workouts! What do I do?
You never need to worry about losing your results when leaving, joining, or changing your gym association. Your workouts are saved directly to your personal...
Fri, 29 Jan, 2021 at 3:41 PM
Public Programming Tracks (WEB & APP)
We offer a selection of free-to-follow Public Programming Tracks for any user to take advantage of. Available tracks: VNR Prep VNR No Equipment V...
Wed, 16 Aug, 2023 at 8:56 AM
How can I keep my information private?
You have full privacy control over your information and posts. If you wish to keep certain information private, you'll find privacy settings for various...
Tue, 4 May, 2021 at 7:16 PM
Notifications (WEB & APP)
There are a few different ways for you to interact with other BTWB users. You can comment on their workout posts, give them an emoji on their results, tag a...
Thu, 27 May, 2021 at 2:32 PM