A gym might switch their subscription from a Gym Pays subscription to a Member Pays subscription. In that case, individual members will go from getting to use CrossFit btwb for free, to having to set up individual paying subscriptions.

No problem. Individual users will be prompted to set up an individual subscription the next time they attempt to sign into the app or the web (subscriptions can only be set via the web). Users will remain in their gyms and all workout data will be intact (workout data is saved to a user's account, not their subscription). 


If your gym switches to a Member Pays subscription AND they stop planning workouts, you have options. Member Pays gyms with at least 30 active paying members, get to take advantage of our WOD Concierge services FOR FREE. Email support@btwb.com to start a 1 month trial.